Terms of Service
Terms of Service
Version 1.0
Last revised on: October 24, 2024
Welcome to The Prairie Collective
These Terms of Service govern your use of our website https://www.theprairiecollective.co, and your purchase of products from The Prairie Collective. By accessing or using our website, you agree to comply with these terms and conditions. Please read them carefully, as they outline your rights and obligations as a user and customer. If you do not agree with any part of these terms, we kindly ask that you refrain from using our website.
1. Overview
The Prairie Collective is dedicated to offering quality products that bring at timeless comfort and elegance to your home. Through our website, we aim to provide a seamless shopping experience. These Terms of Service apply to all visitors, users, and customers who access or make purchases on our website.
2. Acceptance of Terms
By visiting, browsing, or purchasing from our website, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree to all of these terms, please do not use our website or place any orders. Your continued use of our website following any changes to these terms signifies your acceptance of those changes.
3. Product Information and Availability
– Product Descriptions: We take great care to ensure that the descriptions, images, and specifications of our products are accurate and up-to-date. However, we cannot guarantee that the colors, textures, or finishes of the products you see on your screen will be precisely as they appear in real life due to differences in screen settings and displays.
– Availability: All products are subject to availability. While we strive to keep our inventory updated, there may be times when a product becomes out of stock before we can update our website. We reserve the right to limit the quantity of any product we supply and to discontinue any product at any time without prior notice.
4. Pricing, Payment, and Billing
– Pricing: Prices listed on our website are in US Dollars (USD) and are subject to change without notice. We strive to ensure that our prices are accurate, but in the event of an error, we reserve the right to correct it, even if your order has already been placed. If this occurs, we will contact you for further instructions before proceeding with the order.
– Payment Methods: We accept a variety of payment methods, including major credit and debit cards (e.g., Visa, MasterCard, American Express), as well as Apple Pay and Google Pay. By providing your payment information, you represent and warrant that you have the legal right to use the chosen payment method and authorize us to charge the total amount of your order.
– Billing Accuracy: You agree to provide accurate, complete, and up-to-date billing and contact information for all purchases made on our website. We reserve the right to cancel or suspend your order if your billing information cannot be verified or if we suspect fraudulent activity.
5. Shipping and Delivery
– Shipping fees and estimated delivery times will be calculated and displayed at checkout based on your location. Please note that shipping fees are non-refundable, even in the case of returns.
– Delivery Timeframes: While we strive to process and ship orders as quickly as possible, delivery times are estimates and cannot be guaranteed. Delays may occur due to unforeseen factors, such as weather conditions, carrier delays, or customs processing.
– Delivery Issues: We are not liable for any delays, loss, or damage caused by the shipping carrier. It is the responsibility of the customer to ensure that accurate and complete shipping information is provided when placing an order. If a package is returned to us due to an incorrect address or failure to collect the parcel, you may be responsible for additional shipping charges to have the package resent.
6. Returns and Refunds
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your items, please refer to our Refunds and Returns Policy for detailed instructions on how to return or exchange your purchase. Below is a brief summary:
– Returns: Items must be returned in new, unused, and resellable condition in their original packaging within 7 days of delivery to qualify for a refund. All returns are subject to a restocking fee.
– Sale Items: All items purchased on sale are considered final sale and cannot be returned or exchanged.
7. User Conduct
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You are prohibited from:
– Using our website to transmit any unlawful, harmful, threatening, abusive, or otherwise objectionable content.
– Interfering with the proper functioning of our website, including the transmission of any viruses or harmful code.
– Attempting to access our website’s systems, servers, or databases without authorization.
8. Copyright/Trademark Information.
Copyright © 2024 The Prairie Collective LLC. All rights reserved. All trademarks, logos and service marks (“Marks”) displayed on the Site are our property or the property of other third parties. You are not permitted to use these Marks without our prior written consent or the consent of such third party which may own the Marks.
9. Limitation of Liability
To the fullest extent permitted by law, The Prairie Collective and its affiliates shall not be liable for any damages, whether direct, indirect, incidental, or consequential, arising from your use of our website, the purchase of our products, or any content or services provided through our website. This includes, but is not limited to, loss of profits, loss of data, or damage to your property.
10. Indemnification
You agree to indemnify, defend, and hold harmless The Prairie Collective, its officers, directors, employees, and affiliates from any claims, losses, liabilities, or expenses arising out of your use of our website or your breach of these Terms of Service.
11. Changes to the Terms of Service
We reserve the right to modify or update these Terms of Service at any time without prior notice. Any changes will be posted on this page, and the date of the last update will be indicated at the top of the document. Your continued use of our website following any changes signifies your acceptance of the revised terms.
12. Governing Law
These Terms of Service and any disputes arising from your use of our website or purchase of products shall be governed by and construed in accordance with the laws of the State of Idaho, United States, without regard to its conflict of law principles.
13. Contact Us
If you have any questions, concerns, or feedback regarding these Terms of Service or any aspect of our website, please contact our customer care team at info@theprairiecollective.co. We are here to assist you and ensure that your experience with The Prairie Collective is positive and satisfactory.
Privacy Policy
Introduction
Your privacy is extremely important to us at The Prairie Collective. We are committed to protecting the personal information you share with us and ensuring that it is used responsibly and transparently. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit or make a purchase from https://www.theprairiecollective.co.
1. Information We Collect
We collect various types of information to provide and improve our services to you:
– Personal Informatio*: This may include your name, email address, shipping address, billing address, phone number, and payment details when you make a purchase, create an account, or subscribe to our newsletter.
– Payment Information: Payment details are processed securely through third-party payment processors. We do not store your payment information on our servers.
– Automatically Collected Data: We may collect information about your device, browser type, IP address, and browsing activity using cookies, web beacons, and other tracking technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
– Order Fulfillment: To process, fulfill, and ship your orders, including managing payments and providing you with order updates.
– Customer Support: To respond to your inquiries, process returns or exchanges, and provide assistance with any issues you may encounter.
– Marketing Communications: To send you marketing emails, special offers, and newsletters, only if you have opted in to receive such communications. You may opt out at any time.
– Website Optimization: To analyze and improve the performance of our website, including understanding user preferences and trends to enhance the shopping experience.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
– Service Providers: With trusted third-party service providers who assist us in operating our website, processing payments, and fulfilling orders (e.g., payment processors, shipping companies).
– Legal Obligations: When required by law or if we believe that disclosure is necessary to protect our rights, comply with a legal obligation, or prevent fraud.
4. Data Security
We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. This includes encryption, firewalls, and secure servers. However, please be aware that no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to provide a personalized shopping experience, remember your preferences, and analyze website traffic. You can adjust your browser settings to refuse cookies or notify you when cookies are being used. However, some features of our website may not function properly without cookies.
6. Your Rights and Choices
– Access and Update: You have the right to access, update, or correct your personal information at any time by contacting us directly.
– Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe link in our emails or contacting us at info@theprairiecollective.co. Please note that you may still receive non-promotional messages related to your orders or account.
– Deletion: You have the right to request that we delete your personal information from our records, subject to certain exceptions (e.g., compliance with legal obligations).
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on this page, and the date of the last update will be indicated at the top of the policy. We encourage you to review this Privacy Policy periodically.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us at info@theprairiecollective.co. We are committed to addressing your inquiries promptly and ensuring that your privacy is respected.