Refunds & Returns

At The Prairie Collective, we want you to truly love your home decor! If you find that you need to return any unused and undamaged items for any reason, we are here to assist you. Please reach out to us within 7 days of receiving your order. Kindly note that a $10 restocking fee will apply, and customers are responsible for return shipping costs. Additionally, original shipping fees are non-refundable. Once we receive the items and complete our inspection, we will process your refund within 10 business days. To initiate your return, simply email us at info@theprairiecollective.co. Please be aware that we do not offer exchanges at this time.

Please also note that sale items are final and cannot be returned.

Furthermore, once your package is in the care of the shipping carrier, we cannot be held responsible for any damages, delays, or lost parcels. We kindly ask that you verify the accuracy of your shipping address when placing your order. Should any items be returned to us due to an incomplete or incorrect address, the responsibility will fall to the customer, and additional shipping charges may apply for re-delivery.